By Maurice Momanyi

Co-operative Bank of Kenya has been recognised as Kenya’s Best Retail Bank and Best Digital Bank at the 2026 Euromoney Awards for Excellence, cementing its position among the country’s leading financial institutions.
The prestigious international awards acknowledged the bank’s continued investment in customer-focused banking, digital innovation and financial inclusion. The recognition highlights Co-operative Bank’s ability to combine a strong branch and agency network with advanced digital banking solutions to serve millions of customers across the country.
The bank currently serves more than 9.8 million account holders through a network of 223 branches, over 16,000 banking agents and a wide range of digital platforms, enabling customers to access banking services conveniently wherever they are.
According to the bank, the dual award reflects its commitment to delivering outstanding customer experiences while expanding access to financial services through technology-driven solutions. The lender said it remains focused on blending relationship banking with innovative digital products to meet the changing needs of individuals, businesses and institutions.
Euromoney’s Awards for Excellence are regarded as among the most respected accolades in the global banking industry, recognising institutions that demonstrate exceptional performance, innovation and customer service.