KRA Introduces SHURU Platform to Simplify Tax Filing for Kenyans

The Kenya Revenue Authority (KRA) has unveiled a new digital platform dubbed SHURU, aimed at making tax filing easier and more accessible for millions of Kenyans. The service, which operates through WhatsApp, is part of KRA’s efforts to modernize tax administration and improve compliance by bringing services closer to taxpayers.

SHURU allows users to file returns, check their tax status and access selected KRA services through simple prompts on their mobile phones. By leveraging the widespread use of WhatsApp, the authority hopes to eliminate some of the hurdles that taxpayers face when using traditional online platforms.

According to KRA, the new system is designed to reduce the number of steps required to complete tax-related processes, making it especially useful for individuals and small business owners who may not be familiar with more complex online procedures. The platform is expected to offer quicker access to services while minimizing erroAIrs and delays.

The introduction of SHURU comes as the taxman continues to push for increased revenue collection and improved compliance. Digital innovations have become a key pillar of KRA’s strategy, with the authority increasingly relying on technology to enhance efficiency and expand access to its services across the country.

With the annual tax return deadline approaching, the launch of SHURU is expected to provide taxpayers with an alternative and more convenient way of meeting their obligations. As more government services move online, the platform signals a broader shift towards digitization and a renewed focus on making public services easier to access for ordinary Kenyans